Allow several seconds for the Maintenance Boot Mode screen to appear. Update phone software to the latest version available. If you’ve tried all of the above basic fixes, and you’re sure that the SIM card … well. As soon as it booted after the update it gave me the notification "invalid SIM card." I have two Galaxy S9+ and one has had the SIM card replaced and is now giving an error for an “invalid sim card” again. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. I have a Samsung Galaxy Note5 phone that is a year and a half old. This post will cover some issues reported for the #GalaxyNote5. How To Fix Samsung Galaxy Note 10+ 5G Can’t Send Text Messages, How To Fix Roku Error Code 003 Issue Quick and Easy Way. Slow charging can happen if there’s a problem with the charging cable, adapter, or charging port. At other times, bad battery can also be blamed. I am receiving a message for an invalid SIM card. Invalid SIM card So my phone just randomly stopped reading my SIM card, worked just fine nothing happened to it it just stopped, now it just tells me my SIM can't be read or just invalid SIM card, I've tried any and all cleaning and replacing and the bill is paid, why is this happening? I have done all of this and it still doesn’t want to work. This disrupt me trying to send text messages. Press the Volume down key several times to highlight ‘wipe data / factory reset’. Invalid SIM card error means that your SIM card is having … Since you have both issues occuring at the same time, there’s high possibility that one of the following is true: Try wiping the phone thru factory reset and observe how fast the battery drains when there’s no third party apps installed. The message I get is Couldn’t verify account the username or password is incorrect or POP3/IMAP access is not turned on for this account. Here’s how to do that: Another troubleshooting step that you must do in this situation is to clear the phone’s network settings. Here’s what you need to do: Some apps may cause problems to the system. … Here’s how to do it: Ideally, you should skip all device troubleshooting and work first with your carrier. I tried to restart my phone as the phone State and it does not work. Solution: It’s possible that Samsung may pulled an Apple on its older devices but so far there’s verifiable information about that. Here’s another troubleshooting article for the day. We’ve allocated enough space for a special case in this post about invalid SIM card error. Therefore, I have selected other below. If you have another spare SIM card that is compatible with the galaxy s20, try to insert that in your phone and see if the error occurs. Press the Power key to restart the device. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. This means that the phone is locked to a different carrier. It keep saying " invalid sim card".. i am not an It expect and dont know what to do. Release the Volume down key when you see Safe Mode. Solution: “Invalid sim card” error can be sign of one of the following: To troubleshoot “invalid sim card” error, you need to do a series of logical steps. Open your email app again and add your email accounts. Supposedly Unlocked Samsung GT-s3350 says 'Invalid Sim Card' aw3som3sauc3. I had my phone on the charger and noticed that the blue light was flashing like there as a notification so i picked it up and pressed the home key. At other times, bad battery can also be blamed. When your … We provide all the software troubleshooting steps that you can do on your end. Here’s how to do that: Disconnecting the SIM card normally refreshes cellular configuration of a device. I have tried another card, reseating the card, resetting the phone, resetting the network settings, clearing the cache and factory resetting the phone. Re-insert the SIM card into the phone. When it comes to replacement programs, Samsung or carriers almost always provides refurbished units. I was messaging with my phone and receiving messages so my phone was acting totally normal. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Allow several seconds for the Maintenance Boot Mode screen to appear. If that won’t top the battery up or power on the phone, there must be a hardware trouble. Try to reseat or disconnect the SIM card from the phone and see what happens. For your other question, it’s really easy to check what software version your Note5 has. This chip allows the gadget to make and take calls, send and receive text messages, and connect to a mobile network. Press the Volume down key until ‘Yes — delete all user data’ is highlighted. Once complete a confirmation window will appear. Make sure to let your device run in safe mode for at least 24 hours so you’ll notice any difference. In order to identify which of your apps is causing the problem, you need to use the method of elimination. I will greatly appreciate it Thanks and enjoy the rest of your day. When the master reset is complete, ‘Reboot system now’ is highlighted. Immediately after releasing the Power key, press and hold the Volume down key. Make sure both the cable and adapter are working. Wait for up to 90 seconds for the reset to complete. Talk to them to get accurate information about this. Press Power button to select and start the master reset. We suggest that you begin with the most recent ones you added. Invalid SIM card error can also be an indication of a possible issue with your account. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Subscribe; Printer Friendly Page; Samsung Pay Error: Invalid Sim Card. If the phone works normally and “Invalid sim card” error won’t show, you have an app problem. Try to reseat or disconnect the SIM card from the phone and see … In some cases, this is enough to fix messaging or voice calling issues. Probably the SIM card has been slightly dislodged, misplaced, or some dirts might have barred contact between the SIM card and SIM card tray. If all the suggested steps above has not helped so far, consider wiping your phone to see if there’s a difference. nothing works. mk4ever. My phone is useless now. Safe mode will display in the bottom left corner of the screen. Now, after a full year of service on Sprint I assume everything is ready to go. Installing the latest software version available … Problem: Galaxy S9 Plus invalid SIM card error. Slow charging can happen if there’s a problem with the charging cable, adapter, or charging port. If the phone managed to … Restart your device. If there’s no problem with account credentials and your email account works normally (you can access it in another device or in your Note5 browser), then the most likely reason is security-related. Tap Reset settings. From the Maintenance Boot Mode screen, select Normal Boot. Sometimes, this simple procedure can fix bugs that developed after the system has run for a long time. DoctorSIM is a legal method to unlock your invalid SIM card in a matter of hours without going through the technical stuff behind the scenes to execute the technique. In this case, we recommend you to stop-by the closest Boost Store to your location and check if they happen to have a compatible SIM card they can sell you. I still have my old phone but of course I'm not using it and I transferred my things, including my number to my new phone. Continue to hold the Volume down key until the device finishes restarting. 2. Generally, they should help you identify where the problem lies. Airplane Mode Solution. My emails stopped working on my phone yesterday. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Therefore, I cannot send or receive any text messages. Hello. Once the accounts have been successfully added to the app, turn on the security settings again in your web browser. From the Home screen, swipe up on an empty spot to open the Apps tray. If your Note5 has been showing this error recently, this short troubleshooting guide might help. Be sure not to skip any system update if they become available. If you’re getting an invalid SIM card error, that can mean any of the following: your account with your carrier has been deactivated or problematic, device is not reading or detecting the SIM card. Here’s what you can do: Problem #1: How to fix Galaxy Note5 invalid SIM card error. This is done by carriers rather than by Google or Samsung. If this window is dismissed, the pulldown notifications drawer states "Invalid SIM card" with subtitle "Network locked SIM card inserted". Turn the phone back on and check for the problem. This is often effective in fixing network troubles. Active Level 6 04-22-2017 02:10 PM 04-22-2017 02:10 PM. Press Power button to select and start the master reset. There may be an issue with the charging accessories you’re using. I have checked all setting and I have reset the sync settings etc but they will still not work. If you can, kindly include the exact error messages you are getting to give us an idea where to start. For your other question, it’s really easy to check what software version your Note5 has. By manually forcing your S9 Plus to reboot, you’re basically simulating a battery pull, which, in older mobiles with removable battery packs, was an effective way to refresh the system. Visit your local Samsung service center so they can check the device and advise you whether it needs repair. Restore all software settings to defaults. The suggestions above should all be covered as well if they can confirm that there’s no issue with your account at all. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. Then, wait for at least 5 seconds before inserting it back. Insert Valid SIM Card. Factory reset will erase all personal data so be sure to back your files up before you do it. RossTeagan Senior Member. If there’s no problem with account credentials and your email account works normally (you can access it in another device or in your Note5 browser), then the most likely reason is security-related. Here’s how you do that: While on safe mode, your Galaxy S9 Plus will only allow third party apps to work. This may be caused by entering incorrect username or password. Make sure both the cable and adapter are working. SIM Card Removed - The Mobile network will be unavailable until you restart with a valid SIM card inserted. On our Device Support page, you will find a guide to help take out the SIM card and make sure there isn’t any damage to it and to be sure it is secure in the device. After following the above three steps if your phone requests for: a) unlock code, or; b) SIM Network Unlock PIN means that your SIM card is not accepted and your phone is locked. Here’s what you can do: In your Note5, open the email app and delete your email account in question. If your S9 Plus is still problematic, repeat steps 1-4. Check your email account settings on the web, then try again. When your device has an invalid SIM card, it loses its core functions. 2) Remove the existing SIM Card; 3) Insert an activated SIM from any other network. I like it. If you haven’t tried this one yet, here are the steps that you can do: Invalid SIM card error may sometimes be caused by a SIM card or network bug. Let us begin with the quickest and easiest way to solve the problem. on its older devices but so far there’s verifiable information about that. If both device and account are good, the problem may be the SIM card so, depending on the troubleshooting steps taken, a SIM card replacement may also be suggested. Be sure it’s positioned correctly. Minor bugs can sometimes be fixed by simply restarting the device. Wait for up to 90 seconds for the reset to complete. Samsung Pay Error: Invalid Sim Card; Topic Options. Remember, other factors may affect the network performance of your phone so if nothing changes after exhausting all software troubleshooting, you should contact Samsung or your carrier for further support. Quick Googling reveals that these notifications and errors typically show that a phone is locked to a specific carrier. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). Some network issues can only be resolved by patching the software. Go under your account security settings and disable two-factor authentication and/or any other similar security settings. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. Some Samsung smartphones work only with SIM cards issued from mobile networks from a certain region. I tried starting it following the prompts i saw online: pressing the power button and volume down button together for 10 seconds. If you haven’t done it yet, follow these steps: This is a necessary troubleshooting step in this situation, especially if nothing has worked so far. Invalid SIM card error usually indicates an account problem so troubleshooting the phone instead of the account won’t do any good. I am brand new to Giffgaff, got my sim from the official site a couple of weekds ago and activated it today. : “Invalid sim card” error can be sign of one of the following: account (with your carrier is problematic). After updating my phone, i have not been able to use my phone. In the meantime, you can assume that the battery drain issue you’re experiencing is due to generic reasons. If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. Here are the steps you need to follow to activate the lock on the network. If there’s no significant difference with battery performance after a factory reset, or if the phone remains also when charging, you can bet hardware is to blame. It seems you need a replacement SIM card. When SIM card is cannot be detected, there are other possible causes: 1. I think first of all you should contact the guy who sold you this phone and he can provide you samsung note8 sim unlock code or some money for getting network unlock code from third party service . The SIM slot may also be spring loaded, in which case use your fingernail to gently push the SIM card in to allow it to pop out. While I inserted SIM card into my Samsung Galaxy J3 cell phone, there is a message on the screen says "Invalid SIM card. If that won’t top the battery up or power on the phone, there must be a hardware trouble. To wash it, pass a … This is why it is important to learn how to solve SIM card issues on your own. If you change this behavior, be sure to manually check for updates — both for apps and operating system. Solution: If you’re getting an invalid SIM card error, that can mean any of the following: To troubleshoot this problem, follow our suggestions below. If you haven’t yet, make sure to disconnect the SIM card while the device is ON. Android community is just as vigilant to this type of unfair practices so we should get more uproar from users if ever it occurs. Sep 22, 2017 502 56 0 London. Android community is just as vigilant to this type of unfair practices so we should get more uproar from users if ever it occurs. Clean SIM card One of the first things to do if the SIM card is not recognized on your Samsung Galaxy A10e is to clean it up. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. I placed the new SIM (from a GSM network) and I get "invalid sim card". Factory reset is a drastic solution for many issues including network-related ones. Solution: Have you tried logging in to your email account using your web browser? When “SAMSUNG” appears on the screen, release the Power key. Since you have both issues occuring at the same time, there’s high possibility that one of the following is true: battery issue (degradation, loss of capacity, physical damage). Invalid SIM card error usually indicates an account problem so troubleshooting the phone instead of the account won’t do any good. SIM card is not inserted proberly. Right now I am having this issue and would like to know when will this issue be resolved. Hello Android fans! Please help!! How To Fix Samsung Galaxy Note 10+ 5G Moisture Detected Error, How to watch US Netflix from abroad | best Netflix VPN in 2021. Also, I do not know what type of Android software is on this phone, I would need someone to show me how to find that information out. Press and hold the Power key past the model name screen. A few days ago I received an email stating the phone is unlocked. invalid sim card I have a galaxy j3 that i cant use because for 3 days now it keeps telling me i have an invalid sim card...pls get back to me ASAP … If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers. Open a web browser and access your email account. You will first need to get it unlock to be able to use it at Public Moible. Problem #4: Galaxy Note5 email account won’t sync. This region should normally be found on your device's packaging when you purchase it. If a software bug is causing the error to pop up, resetting your phone to its defaults may work. Mark as New; Bookmark; Subscribe; When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). When is samsung … I have tried resetting and deleting cache; however, since this is more of the company’s update issue I hope that this is something that will be resolved soon. When the master reset is complete, ‘Reboot system now’ is highlighted. Visit your local Samsung service center so they can check the device and advise you whether it needs repair. I have tried to set the account up again and it says account cannot be verified!! From the Maintenance Boot Mode screen, select Normal Boot. If there’s no change after reseting the phone to defaults, you can assume that the reason for your problem is on the hardware side. In the meantime, you can assume that the battery drain issue you’re experiencing is due to generic reasons. If the invalid SIM card error is being caused by incorrect network configuration, this might help. In this case, you should consider replacing the battery via Samsung repair. From the Home screen, swipe up on an empty spot to open the Apps tray. I insert more than one sim card and they are all working on other devise but in my tablet said invalid card - Samsung Galaxy Tab 3 7.0 Another great way to fix issues similar to yours is by refreshing the network configuration of a device. So I am learning that after the note 5 has updated to the most recent updates this may be the cause of slow charging and or battery drain. Contact Samsung or your carrier to have your phone repaired or replaced. Please help! After you uninstall an app, restart the phone to normal mode and check for the problem. Solution: How to install SIM card proberly. If you have another set of official Samsung Note5 USB cable and adapter, use them to charge the device for at least 30 minutes. While at it, be sure to also check if the SIM tray is loose as this might be the reason why your phone may not be detecting the SIM card. If you have another set of official Samsung Note5 USB cable and adapter, use them to charge the device for at least 30 minutes. Samsung devices are set to download and install updates by default. Just go under, Problem #2: What to do if Galaxy Note5 has slow charging or battery drain issues after an update. Once complete a confirmation window will appear. I am trying not to do a hard reset. Have you tried logging in to your email account using your web browser? Press the Volume down key several times to highlight ‘wipe data / factory reset’. This may be caused by entering incorrect username or password. Press the Power key to restart the device. The Subscriber Identity Module or SIM card is the “brain” of a mobile device. Just go under Settings > About phone > Software information. If you are still receiving the invalid SIM card message after the unlock request, it could be the SIM card causing the issue. Understood. You cannot remove the battery to do a soft reset because the back of the phone does not open up. So I just got my s7 last week and it's been working great. How to Video for Samsung Phones. To check if there’s a downloaded app that’s causing this problem, restart your phone to safe mode and observe it. Back to customer service via chat This post will answer another common problem for the Galaxy S9 Plus: Invalid SIM card error. So for example, if you buy a smartphone in one country, it may not work if you try use it in a different country with a SIM card from that country. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile. Unfortunately, it seems that we don't have a compatible SIM card for your device in-stock right now. Please let me know. Solution: There may be an issue with the charging accessories you’re using. I bought this phone second hand, it came on T-moble but I put my Virgin mobile sim in and it worked fine. Tap Reset settings. Find more about 'inserting or removing the SIM and SD cards in your Galaxy S8 (SM-G950W & SM-G955W)' with Samsung Support. I’ve bad multiple issues with that specific device and I need a fix or a brand new, not refurbished, phone. At this point, make sure to talk to your carrier about it so they can troubleshoot the problem and check if there’s any network or account problem that may have effected your device or SIM card. that is when i noticed the camera flash flashing, and the phone would not turn on. All downloaded apps will be blocked and won’t be able to run. Loose SIM card slot will caused the card losing the connection with the reader of the device.
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